Who or what is Flip

...and possibly why!?!

INTRODUCTION TO FLIP

Flip Connect is a leading, independent UK supplier of cost-effective services and bespoke unified business communications solutions to SME, mid-market and corporate businesses. We have been providing unrivalled and award-winning customer care since 2001.

Our advisors know you need a hassle-free reliable service and will listen to all your business requirements before recommending the most appropriate solutions from Flip’s unified, extensive, flexible and fully-customisable product portfolio.

Our products have been designed to ensure a perfect fit for your business now and in the future, empowering you to consolidate to one supplier and one point of contact for all your data, voice, mobile, telephone systems and maintenance requirements. A single operational platform saves you time and money, improves workflow, drives efficiencies and results in issues being resolved quickly.

Being an independent provider without bias, we can give you a balanced assessment of technologies in use today and into the future. We can then deliver bespoke solutions to meet the requirements of your business at best value prices.

Our in-house customer support centres are UK-based and provide technical support, with dedicated account managers and internal support teams making sure that your business receives nothing less than the very best quality of support at all times. Whatever the size of your business, Flip has the perfect solution for you.

Install Process

All aspects of the project will be managed by one of our provisioning specialists, meaning...read more

Company Timeline

We've accomplished a lot in the last 17 years. Find out more about where we came from and where we're headed....read more

Company News

Catch up with all the latest news within Flip Connect company news...read more

Important Documents

Catch up with all the latest news within Flip Connect company news...read more

How does Flip ensure quality?

More than 99% of our customers have remained with us after the first year of service. This retention rate is one of the highest in the marketplace, thanks to our excellent customer service.

Satisfaction is our priority.

To maintain and enhance our standards, we have an ongoing programme to measure satisfaction:

  • We interview a randomly-selected sub-set of around 100 customers every quarter. We ask them how we are solving their telecoms and data solutions challenges. This provides us with our NPS (Net Promoter Score) which is an independent survey based on how likely you would be to recommend us to other businesses.
  • We use visual management tools to provide real-time account status for all our staff to make sure that we’re always on track with your account.
  • We carry out our own quality-of-service audits, checking key performance indicators (KPIs) for ordering, speed of service restoration/fault repair and billing accuracy.

Case Study

Haydon is a contractor specialising in the design and build of mechanical and electrical services – M&E.

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Three Degrees of Influence


FREE Consultation Full Demo Current Provider Cost Saving Analysis Bespoke System Proposal Trial Phones Apps and Add-ons Advice
Products and services taylored for you Installation on selected date Training for all staff Custom Audio Recordings Call Plans Setup Advice
System Fully Customised To Your Requirements Installation On Selected DateS ***** Reviews Dedicated Account Manager Technology Updates Satisfaction Checks

90 DAY
100% SATISFACTION GUARANTEE

We are so confident that you will be completely satisfied with our support and the service you buy from Flip that we offer our customers an amazing 100% satisfaction guarantee. 100% satisfaction or your money back, it's that simple.


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Have you seen our some of our products?


Mobile Solutions

With no allegiance to any particular carrier but access to unbeatable business package, we are ideally placed to offer superb mobile solution with first class support.

Find out more

Inbound

Inbound is a feature-rich telephone service with online access to a full range of call routing, monitoring and management tools to empower business and drive customer service.

Find out more

Cloud Phone Systems

Complete business communications services that provide an extensive range of fixed and mobile telephony capabilities via easy-to-use web portals.

Find out more

Fancy a Quick Quote?


Use our Quick Quote Tool below to help us find the best solution for your business. Once we have received your enquiry one of our telecom consultants will contact you within 2 working hours.
Which service are you looking for?

Telephone Lines

What type of phone lines does your business currently have?

Telephone Lines

How many lines do you currently have?

Telephone Lines

Are you looking for a new phone system?

Business Broadband

How many Employees in your business?

Business Broadband

How reliant is your business on internet access?

Business Broadband

Rate your businesses daily internet usage (include any hosted services as internet usage)?

Business Broadband

Do you require a dedicated non-contended broadband connection?

Business Broadband

Do you currently have a phone system or plan on installing one in the future?

Mobile

How many mobiles do you require?

Mobile

Are you interested in integrating your mobile phones with your office systems?

Mobile

Do you have a specific network that you prefer?

Telephone Systems

How many phones do you require?

Telephone Systems

How many lines do you require?

Telephone Systems

Do you have more then one office or remote workers?

Telephone Systems

Which additional features would you like?

Contact Details

Please provide your contact details below and one of our telecom consultants will contact you with a personalised quotation within a few hours.





0800 069 68 68

  Mon to Fri 9:00am to 5:30pm