Media & Marketing

Differentiate your offer for a better experience

Once, media and marketing spend was a given. Something you just did.
These days it’s different. Every column inch, every advert must show a return or a positive benefit. Clients now demand measurable contribution to the bottom line or else. Paying by results is the name of the game.

Cost control

Immediate online access to call stats, billing data and other key management information so you can keep a close eye on costs and reduce non-essential traffic.

Billing

Get highly accurate billing data and stats instantly online. Produce per-client costings with ease and drill down into call data to make your operation more efficient.

Flexible

Don’t be stuck behind an office desk. Go wherever you want, work wherever you want. Your calls can follow you. You’re available when you need to be, with powerful call handling for when you can’t. And with Flip’s integrated mobile services that accessibility extends virtually everywhere.

Productivity

Flexible working is one factor in driving staff productivity. Flip’s solutions go one step further with intelligent call routing, fixed/mobile integration and unified communications built around Microsoft Skype for Business to help your staff work and collaborate smarter and more effectively.

How does Flip ensure quality?

More than 99% of our customers have remained with us after the first year of service. This retention rate is one of the highest in the marketplace, thanks to our excellent customer service.

Satisfaction is our priority.

To maintain and enhance our standards, we have an ongoing programme to measure satisfaction:

  • We interview a randomly-selected sub-set of around 100 customers every quarter. We ask them how we are solving their telecoms and data solutions challenges. This provides us with our NPS (Net Promoter Score) which is an independent survey based on how likely you would be to recommend us to other businesses.
  • We use visual management tools to provide real-time account status for all our staff to make sure that we’re always on track with your account.
  • We carry out our own quality-of-service audits, checking key performance indicators (KPIs) for ordering, speed of service restoration/fault repair and billing accuracy.

Case Study

Little Angel Theatre is a home for puppetry. In 1961 a troupe of enthusiastic puppeteers under the leadership of South African master, John Wright, found a derelict temperance hall in Islington and transformed it into a magical little theatre, specially designed for children and for the presentation of marionette shows.

Download the Testimonial

Driving business performance in the connected workplace

Communications technologies have of course been the catalyst for the age of full connectivity...

Download our eGuide

Recent Sector Installs


Fancy a Quick Quote?


Use our Quick Quote Tool below to help us find the best solution for your business. Once we have received your enquiry one of our telecom consultants will contact you within 2 working hours.
Which service are you looking for?

Telephone Lines

What type of phone lines does your business currently have?

Telephone Lines

How many lines do you currently have?

Telephone Lines

Are you looking for a new phone system?

Business Broadband

How many Employees in your business?

Business Broadband

How reliant is your business on internet access?

Business Broadband

Rate your businesses daily internet usage (include any hosted services as internet usage)?

Business Broadband

Do you require a dedicated non-contended broadband connection?

Business Broadband

Do you currently have a phone system or plan on installing one in the future?

Mobile

How many mobiles do you require?

Mobile

Are you interested in integrating your mobile phones with your office systems?

Mobile

Do you have a specific network that you prefer?

Telephone Systems

How many phones do you require?

Telephone Systems

How many lines do you require?

Telephone Systems

Do you have more then one office or remote workers?

Telephone Systems

Which additional features would you like?

Contact Details

Please provide your contact details below and one of our telecom consultants will contact you with a personalised quotation within a few hours.





Would you like to chat with a Media and Marketing expert? Speak Now

Chris Wootton, Little Angel Theatre