TELECOMS FOR MEDIUM SIZED BUSINESS

The breadth of our service range in voice, data and mobile enables us to better understand the needs of mid-sized businesses.

As a mid-sized business you often face enterprise-sized challenges. Reducing costs, increasing profitability, managing growth and uncertainty.

But you face IT challenges too. As businesses grow – organically and by acquisition – IT can get left behind. Sometimes it’s a capacity problem. Sometimes it’s an integration problem. Sometimes it’s the inability of existing infrastructure to support flexible working, mobility and other new initiatives.

But with our service solutions you’ll always be ready. Ready with enterprise class voice, data and converged infrastructure that grows with your business. That supports innovation, convergence, unified communications and new ways of working. That includes industry leading security, business continuity and disaster recovery.

All backed by outstanding service, support and resilience. All fully scalable, expertly managed and totally future proof, independent of incumbent legacy suppliers, newly built from the ground up. Designed and delivered to meet the exact needs of your business no matter how much it grows.

Controlling Costs

Our status as a next generation network operator and integrator means we acknowledge the role of the traditional, the legacy, but we’re not bound by it. We think out of the box, we disrupt – challenging the status quo to bring you clever new solutions.

Return On Investment

With Flip you’ll soon learn that next generation solutions can cost significantly less than their legacy counterparts, as well as being more flexible, more agile and easier to use.

Flexibility

Unlike many providers we’re not beholden to costly legacy assets. We are next generation through and through. That goes for our thinking and for our network.

Productivity

We might be a young, vibrant company. But we’re also owner of one of the UK’s largest fixed networks and with a solid and strong track record in business, so you can have confidence in our ability to deliver.

How does Flip ensure quality?

More than 99% of our customers have remained with us after the first year of service. This retention rate is one of the highest in the marketplace, thanks to our excellent customer service.

Satisfaction is our priority.

To maintain and enhance our standards, we have an ongoing programme to measure satisfaction:

  • We interview a randomly-selected sub-set of around 100 customers every quarter. We ask them how we are solving their telecoms and data solutions challenges. This provides us with our NPS (Net Promoter Score) which is an independent survey based on how likely you would be to recommend us to other businesses.
  • We use visual management tools to provide real-time account status for all our staff to make sure that we’re always on track with your account.
  • We carry out our own quality-of-service audits, checking key performance indicators (KPIs) for ordering, speed of service restoration/fault repair and billing accuracy.

Case Study

Martin Brudnizki Design Studio is an internationally acclaimed interior architecture and design studio based in London and New York.

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Featured products


SIP Trunks

SIP trunking is a standards based replacement for traditional ISDN. It’s less costly per channel and more flexible in how and where geographic telephone numbers can be used.

Find out more

Inbound

Inbound is a feature-rich telephone service with online access to a full range of call routing, monitoring and management tools to empower business and drive customer service.

Find out more

Cloud Phone Systems

Complete business communications services that provide an extensive range of fixed and mobile telephony capabilities via easy-to-use web portals.

Find out more

Fancy a Quick Quote?


Use our Quick Quote Tool below to help us find the best solution for your business. Once we have received your enquiry one of our telecom consultants will contact you within 2 working hours.
Which service are you looking for?

Telephone Lines

What type of phone lines does your business currently have?

Telephone Lines

How many lines do you currently have?

Telephone Lines

Are you looking for a new phone system?

Business Broadband

How many Employees in your business?

Business Broadband

How reliant is your business on internet access?

Business Broadband

Rate your businesses daily internet usage (include any hosted services as internet usage)?

Business Broadband

Do you require a dedicated non-contended broadband connection?

Business Broadband

Do you currently have a phone system or plan on installing one in the future?

Mobile

How many mobiles do you require?

Mobile

Are you interested in integrating your mobile phones with your office systems?

Mobile

Do you have a specific network that you prefer?

Telephone Systems

How many phones do you require?

Telephone Systems

How many lines do you require?

Telephone Systems

Do you have more then one office or remote workers?

Telephone Systems

Which additional features would you like?

Contact Details

Please provide your contact details below and one of our telecom consultants will contact you with a personalised quotation within a few hours.





Would you like to chat with a Mid Sized Business expert? Talk now!

Kate Ash, HLS