Smart Call Handling

Essential for a charity’s work. For helplines, for donations, to support fund-raising campaigns. Makes telephone interaction better, safer, more effective.

Flexible Working

Allows temporary, voluntary and part-time staff to work wherever they can be most effective. But gives them full access to in-office facilities.

Key Information

Secure visibility of spend and usage. Identifying misuse. Full management reporting for stats and measurement. All through a simple online portal.

Auditing

Managing diverse systems of legacy and new equipment can be daunting. Maintain full oversight. Quickly identify under utilised resources. Spot and remove services that are longer needed.

Controlling Costs

We can rationalise existing disparate network and telecoms estates, helping you make the most of existing budgets and investments while reducing your unpredictable, variable costs. We can go even further, moving you from a capital to an operational expenditure model by migrating away from expensive and inflexible technology such as ISDN and moving to our next generation SIP services or our hosted Horizon telephony platform.

Return On Investment

Cost of ownership can be a hard sell to management. With our solutions you’ll always get complete, accurate billing and management information in real time. To guide on-the-spot decision making while providing positive proof points. We provide tools like Inbound that can ensure business continuity, and provide irrefutable evidence of tangible business improvement.