Mobile Solutions
With no allegiance to any particular carrier but access to unbeatable business package, we are ideally placed to offer superb mobile solution with first class support.
DETAILED CALL REPORTING
With 3CX Phone System
What is it?
In depth call reporting is essential for gaining real-time insights into your contact centre performance and customer needs. How long do your agents spend on a phone call? What’s the number of calls they make and receive? What is the overall performance of your queues? Which agent is under performing or burning out? SLA statistics, unanswered calls, abandoned calls – the list goes on.With 3CX’s advanced Call Reporting feature, you can utilize reports to make informed decisions about your business, restructure your call centre, optimize agent productivity and increase customer satisfaction.
Keep on top of your call center
Choice of performance reports
Quality of service reports
Chat agent reports
Product Brochure:
3CX Call Reporting User Guide
This user guide will cover all the features of 3CX Call Reporting in more depth.
Download the Brochure
3CX: The Future of Communications Today
3CX will satisfy your day-to-day communications needs. From receiving calls while out of the office, to boosting agent productivity, face-to-face meetings and much more. This video shows you some major features and benefits of 3CX and just how easy they are to use.
- New 3CX Business
Phone Systems - Flip is your one stop shop for new phone systems. Whether you’re looking for your first small business phone system or a national rollout deploying the latest VoIP technology we have the expertise to make it simple, on time and on budget.
- Free 3CX quotation
- Huge range of handsets
- 1000's of satisfied 3CX customers
- See How 3CX Can Help.
Call Us Today On 0800 069 68 68. - Quote Me
- Used 3CX
Phone Systems - Used phone systems are a smart choice for customers that don’t need a lot of features and want to keep it simple and affordable. However, before you buy a used phone solution you really need to know if new technology can actually save you money.
- Fully 3CX guaranteed
- Fast 3CX install
- Professionally 3CX install
- See How We Can Help.
Call Us Today On 0800 069 68 68. - Quote Me
- 3CX Phone System
Service & Support - With our own qualified fleet of experience technicians - we come to you. If you're just after friendly advice, or want to book an on site technician we're here to help. Just give us a call, or enter your post code below to see how we can service your suburb.
- 3CX Tech support on a huge range
- Free 3CX quotation
- Experienced 3CX technicians
- See How We Can Help.
Call Us Today On 0800 069 68 68. - Quote Me
Have you seen our other products?
Mobile Solutions
Inbound
Inbound is a feature-rich telephone service with online access to a full range of call routing, monitoring and management tools to empower business and drive customer service.
Cloud Phone Systems
Complete business communications services that provide an extensive range of fixed and mobile telephony capabilities via easy-to-use web portals.
Would you like to speak with a Cloud expert? Contact us
Alison Brooker, T. Brooker And Sons
Live Chat