We are very pleased with the system which is helping the business in various ways. Internal communication is easier and the auto-attendant and screen consoles are saving a lot of time. This not only helps our staff but also helps provide our customers with a better service.
Over many years, the telecoms weren’t necessarily reviewed or updated but added to, we had several companies providing different aspects, we had bills for services and we didn’t know what these services related to. We knew we had to do something and approached our current providers, amongst others, we also spoke with Flip who were recommended.”
Once installed in our London office, we were extremely pleased with the 3CX system and the service from Flip Connect and decided we needed the same in our Milan, Rome, Palermo and Barcelona offices. The improvement was phenomenal.